March 2018 Customer Feedback

Customer feedback for 2018 Feedback for March 2018 from customers we supplied showed that we continued to provide our customers with a positive experience that meets their expectations. We achieved a score of 100% satisfaction with the speed of response to customers...

January 2018 Customer feedback

January 2018 Customer Feedback This month has picked up from where 2017 ended with customer feedback showing that we are still providing high levels of customer satisfaction and service. 80% of customers we supplied this month said our speed of response met their...

November Customer Feedback

Our level of customer satisfaction has remained high this month with 55% being very satisfied and 44% being extremely satisfied. We achieved 88% satisfaction for both speed of response to enquiry and speed of delivery. Compared to other profilers our customers have...

Malthouse Quality Endorsed BSI

Malthouse Quality Endorsed by British Standards Institute Following a Quality Audit from the British Standards Institute this week we are delighted to announce we have been recommended for early transition to the new ISO9001:2015 quality standard a year before the...

Malthouse Featured in UK Publication

Malthouse Engineering Featured in Manufacturing Today We have been featured in the latest edition of Manufacturing Today with a double spread covering our growth from 1947 up to today. The article is available in hard copy and electronic format, we can be found on...

Malthouse Celebrates 70 years in business

Earlier this month we celebrated our 70th year in business. Current and former staff were invited to Dudley Golf course where a 3 course meal was laid on. Guests were also treated to a special appearance by the queen of the Black Country, Doreen Tipton. Malthouse...

220mm Flame Cut Con Rods

These con rods were recently cut for a midlands based customer who suffered a breakdown in production after their existing rods which were cast cracked (see photo) we were able to quickly cut new rods and dispatch them. The main benefit to the customer of having these...