September 2018 Customer Feedback

Here are the results for Augusts Customer Feedback Overall Satisfaction with Service % Extremely Satisfied % Satisfied How satisfied were you with the speed of our response to your enquiry? % Extremely Satisfied % 31 If you have received your order, how satisfied were...

What are steel designations?

Steel designations are the letters and numbers that are used when talking about grades of steel. The designations associated with steel grades changed with the introduction of EN10025 which replaced BS 4360. This changed how grades were referred to, some still use the...

August 2018 Customer Feedback

Here are the results for Augusts Customer Feedback Overall Satisfaction with Service % Extremely Satisfied % Satisfied How satisfied were you with the speed of our response to your enquiry? % Extremely Satisfied % Satisfied If you have received your order, how...

June 2018 Customer Feedback

Our customer satisfaction survey results were as hot as the weather this month. We achieved a 100% satisfaction rating from customers for the speed of delivery, speed of enquiry response and overall satisfaction. We were rated as 100% better than other profilers our...

April 2018 Customer Feedback

We continued our run of success by achieving a score of 73% of customers who were extremely satisfied with our speed of response to their enquiry and 21% were satisfied. 44% were extremely satisfied with our delivery performance and 50% were satisfied. 100% of the...

March 2018 Customer Feedback

Customer feedback for 2018 Feedback for March 2018 from customers we supplied showed that we continued to provide our customers with a positive experience that meets their expectations. We achieved a score of 100% satisfaction with the speed of response to customers...