Malthouse Engineering Company Ltd. hold ISO9001:2015. To download the certificates click the link below. Click here for our quality policy.

FM 35744 – ISO 9001 : 2015

For information on how we manage quality within the factory we have created a few videos that go into detail on trace-ability, inspection and a few other topics.

Latest news and information regarding our quality and environmental performance

Test Certificates: Why are they important

For a number of industries knowing what they have been supplied is really important particularly if the material is going into a safety critical component or fabrication or when a grade has been specified by a designer because it conforms to whatever characteristics...

October 2018 Customer Feedback

Here are the results for Augusts Customer Feedback Overall Satisfaction with Service How satisfied were you with the speed of our response to your enquiry? If you have received your order, how...

September 2018 Customer Feedback

Here are the results for Augusts Customer Feedback Overall Satisfaction with Service How satisfied were you with the speed of our response to your enquiry? If you have received your order, how...

What are steel designations?

Steel designations are the letters and numbers that are used when talking about grades of steel. The designations associated with steel grades changed with the introduction of EN10025 which replaced BS 4360. This changed how grades were referred to, some still use the...

August 2018 Customer Feedback

Here are the results for Augusts Customer Feedback Overall Satisfaction with Service How satisfied were you with the speed of our response to your enquiry? If you have received your order, how...

June 2018 Customer Feedback

Our customer satisfaction survey results were as hot as the weather this month. We achieved a 100% satisfaction rating from customers for the speed of delivery, speed of enquiry response and overall satisfaction. We were rated as 100% better than other profilers our...

April 2018 Customer Feedback

We continued our run of success by achieving a score of 73% of customers who were extremely satisfied with our speed of response to their enquiry and 21% were satisfied. 44% were extremely satisfied with our delivery performance and 50% were satisfied. 100% of the...

March 2018 Customer Feedback

Customer feedback for 2018 Feedback for March 2018 from customers we supplied showed that we continued to provide our customers with a positive experience that meets their expectations. We achieved a score of 100% satisfaction with the speed of response to customers...

January 2018 Customer feedback

January 2018 Customer Feedback This month has picked up from where 2017 ended with customer feedback showing that we are still providing high levels of customer satisfaction and service. 80% of customers we supplied this month said our speed of response met their...

2017 Customer Satisfaction Levels

2017 was a successful year for Malthouse Engineering with increases in capacity, improvements in machinery and new customers and contracts coming on board. To help improve our service for customers we started a monthly survey of customers so we could understand where...