January 2018 Customer feedback

January 2018 Customer Feedback This month has picked up from where 2017 ended with customer feedback showing that we are still providing high levels of customer satisfaction and service. 80% of customers we supplied this month said our speed of response met their...

November Customer Feedback

Our level of customer satisfaction has remained high this month with 55% being very satisfied and 44% being extremely satisfied. We achieved 88% satisfaction for both speed of response to enquiry and speed of delivery. Compared to other profilers our customers have...

Malthouse Celebrates 70 years in business

Earlier this month we celebrated our 70th year in business. Current and former staff were invited to Dudley Golf course where a 3 course meal was laid on. Guests were also treated to a special appearance by the queen of the Black Country, Doreen Tipton. Malthouse...

220mm Flame Cut Con Rods

These con rods were recently cut for a midlands based customer who suffered a breakdown in production after their existing rods which were cast cracked (see photo) we were able to quickly cut new rods and dispatch them. The main benefit to the customer of having these...

Malthouse Engineering Welcomes Beverley Nielsen

This week we welcomed Beverley Nielsen, Executive Director at Birmingham City University and the Liberal Democrat candidate for the Mayor of the West Midlands along Adrian Thacker, Productivity and Skills Manager at the West Midlands Combined Authority.   Beverley and...