6 month review of customer satisfaction

6 Month Review of Customer Satisfaction We have been running a monthly customer satisfaction survey this year. The results have shown that we continually give our customers what they want when they want it. Over the last 6 months 95% of customers said they were...

1952mm o/d flame cut steel ring

The ring was flame cut from 40mm thick s355j2+n steel with an o/d of 1952mm. After cutting it was normalised and will be dressed and packed before being delivered. The profile will eventually go into the mining industry as a gear or sprocket. If this is similar to...

May 2017 Customer Feedback

We have had another good month in terms of feedback from customers with the majority reporting that they are either satisfied or extremely satisfied with the overall service they have received and the speed of response to their enquiry. We have been able to improve...

April 2017 Customer Feedback

Enquiries and sales continue to be strong into April and May and so does positive feedback from our customers. Each month we select customers at random and ask them to rate the service they have received. This month when we asked if customers were satisfied with our...

Quarterly customer feedback results

Over the last 3 months we have been selecting customers at random to provide feedback on our service. The results have been really positive and show that we consistency deliver high levels of customer satisfaction. There have also been a number of areas found where we...

Customer Satisfaction stays at 100% for February

As part of our ongoing commitment to customer satisfaction each month we select customers at random and ask for some feedback. We are pleased to say that in February we achieved 100% customer satisfaction. Customers were asked to rate our response to their enquiry....

Flame Cut Steel Profiles in s275jr material

We can flame cut steel in all sorts of shapes and sizes this week this one has caught our eye. It is cut from 120mm thick s275 steel.  This profile is a little different to the usual cutting we provide as it will go through corrosion testing as requested by our...